Health Net^® Dental and Vision and Health Net Life Insurance Company (HNLIC), collectively known as "the Plans" and all affiliated companies are committed to maintaining the privacy of those who communicate to us on our web site. Any information which is voluntarily provided to the Plans through this web site is kept confidential and protected and is treated with the same consideration and confidentiality as any information sent to us by the US mail or communicated to us by telephone.

Our web site requires users to give us unique identifiers in order to log into many areas of the site. These identifiers include, as appropriate, the subscriber identification number (usually the social security number), provider identification number, employer identification number, and/or assigned personal identification number (PIN) or password. These unique identifiers are collected to verify the user's identity and eligibility, in order to protect our members from the release of sensitive or personally identifiable information to unauthorized users.

The Plans urge all Internet users to take responsible and appropriate steps to safeguard their identification numbers to help protect their privacy. This site has additional security measures in place to protect the loss, misuse and alteration of the information under our control, including but not limited to:

• Built-in firewalls (a combination of computer hardware and software) to keep unauthorized users from accessing information through the Plan's computer network.
• Encryption technology, including Secure Sockets Layer (SSL).

The Plans will not collect non-public personal information about you, unless you provide us that information voluntarily. If you provide personal information to us voluntarily through our web site, we will not sell, license or transmit that information outside the Plans, and those affiliated companies involved in administering or providing services for our health benefits plans, or unless we do so in accordance with express authorization you have given us. We will disclose information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purpose provided.

Non-public personal information means data unique to the individual, such as a name, address, social security number or telephone number. The Plans may collect non-public personal information about you from you or your representative on application forms, through requests for information or services, or in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

The Plans routinely gather quantitative information on web site activity, including the number of users to the site, and the pages visited. No personally identifiable information is collected in this routine activity. Our site also uses order forms for users to request information, products, and services. Contact information from the order form is used to send orders and information about our company to our users. The user's contact information is also used to get in touch with the user when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We also use user Internet Protocol address information to help diagnose problems with our server, and to administer our web site, and we use cookies* to deliver content specific to your interests.